Hong Kong
FAQ

 

What on earth is ValuUp?

ValuUp offers unbeatable daily deals on the best Hong Kong experiences: spas, buffets, shopping sprees, rock concerts, creative classes, extreme sports and more. We bring you ‘out of this world offers’ at incredible prices by leveraging on the purchasing power of our community. Lets buy together and ValuUp!

 

Today’s deal totally rocks. How do I get it?

Simply click on the big red ‘Buy’ button to purchase a deal with your credit card or through PayPal. Our deals can run anytime from 1 day to 1 week. Once the minimum is reached, we'll charge your credit card and e-mail your ValuVoucher. Easy!

 

If there aren’t enough buyers at the end of the deal, does my credit card still get charged?

No way, José. If the minimum is not reached, the offer is canceled and you will be fully refunded. You’re only charged when the minimum is reached and the deal is activated.

 

Is ValuUp safe?

You bet. We only accept credit card payments through PayPal, which means that your details are immediately transmitted via SSL to a secure electronic vault. At no time is your credit card information stored on our servers.

 

Do I need to get my posse on board to enjoy the offer?

No, you don’t. However, ValuVouchers are always more fun to use when enjoyed with people you like. And don't forget, friends can be helpful in activating deals too!

 

Can I buy multiple ValuVouchers at the same time?

For the most part, yes. Please check the Fine Print of each deal for details.

 

How do I redeem my ValuVoucher?

We’ll e-mail you a link to download your ValuVoucher. Simply print it out and bring it with you to the establishment in question. Any additional instructions will be listed on the voucher. It's that simple.

 

Do ValuVouchers ever expire?

Yes, most ValuVouchers have an expiration date. Although we try our best to give you as much time as possible, it’s always best to check the expiry details in the Fine Print before buying.

 

Can I give my ValuVoucher away as a gift?

Go you good thing! Although your name is on the ValuVoucher, you can still give it away to anyone you like.

 

Can I contact you?

Erm, alright. Please visit our Contact Us page.

 

How do I feature my business on ValuUp?

Check out the ValuUp for Businesses section.

 

Are you hiring?

Always! Send an email to jobs@valupedia.com